Privacy Policy

At Yoflo, we are committed to protecting your privacy. This policy outlines how we collect, use and protect your personal information when you visit our website, make a purchase, or interact with us online.

1. What We Collect

When you visit our website or purchase a gift card through our third-party provider, Gift Up, we may collect the following information:

  • Your name

  • Email address

  • Billing information

  • Gift card recipient details (if provided)

  • Any other information you choose to provide

We do not collect or store your full payment details on our website. All payment processing is securely handled by Gift Up and their trusted payment gateway.

2. How We Use Your Information

We use your information to:

  • Process and deliver your gift card order

  • Send confirmation emails and other transactional messages

  • Respond to your enquiries or support requests

  • Improve our website and customer experience

  • Comply with legal obligations

We will never sell, rent or share your personal information with third parties for marketing purposes.

3. Gift Card Provider – Gift Up

Gift cards are processed through Gift Up, an external service provider. When purchasing a gift card, your information is handled in accordance with Gift Up’s own Privacy Policy. We recommend reviewing their policy to understand how your data is managed through their platform.

4. Website Analytics and Cookies

Our website is built on Squarespace and may use cookies to help us understand website traffic and improve functionality. You can control or disable cookies through your browser settings.

5. Security

We take reasonable steps to protect your personal information, both online and offline. However, no method of transmission over the internet is 100% secure. We encourage you to keep your login or purchase details private and secure.

6. Access and Updates

You can request access to your personal information or ask us to update or delete it at any time by contacting us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about your privacy or how your information is handled, please get in touch at:

Yoflo Byron Bay
3/19 Lawson Street, Byron Bay NSW 2481
[email protected]
(02) 6680 7905